Getting Past No by William Ury

It's Pilot Season, which means you might need to negotiate some deals for yourself (hopefully!). This book is a great resource to give you the tools and the confidence to get what you want!


"Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don’t have to get mad or get even. Instead, you can get what you want!"

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